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Getting started
Your first e-invoice
Check your account, company and local signing before the first submission.
Help
From first setup to everyday work.
Guides for invo.mk, certificates, InvoWin and Accent. Search by problem or open a topic.
23 guides found
Getting started
Company, certificate and authorisation
These are three separate checks. The right company and a valid certificate still require UJP authorisation.
Invoices and documents
Drafts, customers and catalogue
Prepare the details before signing.
Invoices and documents
Document types and their lifecycle
The complete offering targets every e-Faktura document type.
Invoices and documents
Search, statuses and downloads
Find the document in the correct company and direction.
Invoices and documents
Failed or unclear submission
First establish whether the document was accepted to avoid duplicates.
KIBS and certificates
Which KIBS certificate do I need?
Check the exact product and medium before ordering. An invo.mk subscription does not include a certificate.
KIBS and certificates
How to order a KIBS certificate
Order, identity verification and payment take place directly with KIBS.
KIBS and certificates
Driver, token and PIN
The computer must recognise the token before local signing.
KIBS and certificates
Expired, renewed or lost certificate
The issuer manages certificate validity and revocation.
InvoWin and Bridge
InvoWin: Windows installation
Version 0.4.5 is a UJP TEST release for Windows 10/11 x64. The evaluation installer is unsigned.
InvoWin and Bridge
InvoWin Bridge: Chrome and Brave
Bridge connects the web application to local InvoWin. The current release is added manually.
InvoWin and Bridge
InvoWin: certificate and session
Distinguish hiding the window, closing the session and exiting the application.
InvoWin and Bridge
InvoWin: connection is not ready
Check in order: application, Bridge, token, certificate, authorisation.
InvoWin and Bridge
InvoWin: update and uninstall
Finish signing before changing the local installation.
Accent and Native App
Accent: Native App and extension
Accent is the alternative local signer. Both Native App and the matching extension are required.
Accent and Native App
Accent: checking the extension
An installed extension and an available Native App are separate checks.
Accent and Native App
Accent: Native App or certificate unavailable
Check the unresponsive component before reinstalling.
Getting started
InvoWin or Accent?
Choose one signer for the workflow and follow its complete setup.
Packages and access
Packages, quotas and top-ups
Commercial packages are planned per signer. The calculator does not activate billing.
Packages and access
Signers, assistants and clients
This is the agreed model for future collaboration. Guest access remains a launch requirement.
Packages and access
Trial, cancellation and export
Planned terms for commercial launch.
Privacy and support
Requesting support safely
Email support is planned on weekdays, targeting a first reply by the next business day.
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