Invoices and documents
Failed or unclear submission
First establish whether the document was accepted to avoid duplicates.
Checked on 6 September 2026
- For validation errors, correct the indicated draft fields and review again.
- After a timeout or interruption, check sent documents and the saved result. Do not repeatedly submit.
- For certificate or authorisation errors, check the local connection and access for the selected company.
- For support, provide the time, version, browser and a safe error message. Do not send a PIN, private key or complete documents containing personal data.