'%3e%3cg%20fill='none'%20stroke='%23102D4B'%20stroke-width='6.2'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20d='M5%2030v20M21%2050V27m0%209c0-14%2021-14%2021%200v14M54%2027l10%2023%2010-23'/%3e%3ccircle%20cx='95'%20cy='38.5'%20r='11.5'/%3e%3cpath%20d='M132%2050V27m0%209c0-13%2017-13%2017%200v14m0-14c0-13%2017-13%2017%200v14M182%2050V14m1%2027%2018-14m-13%2011%2015%2012'/%3e%3c/g%3e%3ccircle%20cx='5'%20cy='18'%20r='3.6'%20fill='%23102D4B'/%3e%3ccircle%20cx='117'%20cy='48'%20r='3.6'%20fill='%23102D4B'/%3e%3c/g%3e%3c/svg%3e)
Accent and Native App
Accent: Native App or certificate unavailable
Check the unresponsive component before reinstalling.
Checked on 6 September 2026
- If Native App does not respond, check installation on the same computer and the version against official instructions.
- If Native App responds but no certificate appears, check the token, driver, validity and certificate selection.
- If a certificate appears but UJP rejects access, check authorisation and company. This differs from an unavailable Native App.
- For issuance, PIN or a blocked token, contact KIBS. For local Accent software, follow official Accent/UJP support.
